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Alternative title:

E-mediation as an out of court method of consumer disputes

Subject and Keywords:

mediation   e-mediation   Online Dispute Resolution   alternative dispute resolution   consumer disputes   consumer


The aim of the present study is the analysis of functioning of e-mediations (online mediations) regarding consumer disputes in the Polish legal system in the context of EU regulations (directive regarding ADR in consumer disputes 2013/11/EU and the regulation regarding online system of consumer disputes resolution no. 524/2013). The author describes the concept of e-mediations regarding consumer disputes, their technical aspects, and also the principle of e-mediations proceedings conducted by specialized entities within the framework of the online system of consumer disputes resolutions created in the regulation 524/2013.

Date issued:


Resource Type:


Detailed Type:



ISSN 2082-100X



Abstract Language :

pol   eng


Prawo Mediów Elektronicznych, ISSN 2082-100X. 2017, 3 s. 42-49

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Rights holder:

Copyright by Wydział Prawa, Administracji i Ekonomii Uniwersytetu Wrocławskiego

Autor opisu:

WR U/PAdal