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Title:

Public administration managed in a modern way — a few reflections

Creator:

Zacharko, Lidia

ORCID:

0000-0002-3799-5502

Subject and Keywords:

quality management   benchmarking   benchlearning   outsourcing   knowledge management   intelligent organization

Abstract:

The aim of the article is to show the challenges that public administration faces in the field of management. The specificity of the provided services enforces a proper and orderly manner of action, whose main goal should be quality. The customer is the most important person in any organization. Quality management in administration implies the implementation of modern techniques and methods of operation, such as: benchmarking, benchlearning, reengineering, outsourcing, or regranting.

Publisher:

Wydawnictwo Uniwersytetu Wrocławskiego

Contributor:

Kocowski, Tadeusz. Red.   Korczak, Jerzy Red.   Lisowski, Piotr. Red.

Date issued:

2020

Date copyrighted:

Identifier:

ISSN 0524-4544   ISSN 0239-6661

DOI:

10.19195/0524-4544.331.23

Source:

PAd P 101182 II

Language:

pol   eng

Relation:

Acta Universitatis Wratislaviensis, ISSN 0239-6661, No 4001. Prawo, ISSN 0524-4544, 2020, 331, s. 305-318

Is version of:

Czasopisma Naukowe w Sieci (CNS)

Rights holder:

Copyright by Wydawnictwo Uniwersytetu Wrocławskiego Sp. z o.o.

Autor opisu:

WR U/PAdbg