Object structure
PLMET:

click here to follow the link

Title:

Przyjazny urząd jako nowa dyrektywa kultury administrowania. Refleksje nad jakością obsługi interesantów w instytucjach administracji publicznej

Creator:

Korczak, Jerzy

Subject and Keywords:

Office   client   administration culture   friendly office   public administration

Abstract:

The modern public administration, losing its position of primacy over the citizen typical of previous state models, becomes the subject of public opinion. In the search for ways to improve the image of the public administration, the directives of a culture of administration, including the concept of a synthetically „friendly office”, can play an important role. The article presents its main assumptions and a description of some examples of the working practices of the friendly authorities.

Publisher:

E-Wydawnictwo. Prawnicza i Ekonomiczna Biblioteka Cyfrowa. Wydział Prawa, Administracji i Ekonomii Uniwersytetu Wrocławskiego

Contributor:

Korczak, Jerzy Red.   Szreniawski, Jan Rec.

Detailed Type:

ebook

Format:

application/pdf

Identifier:

ISBN 978-83-66066-03-8

Language:

pol

Relation:

(Prace Naukowe Wydziału Prawa, Administracji i Ekonomii Uniwersytetu Wrocławskiego)   (E-Monografie ; nr 115)

Is part of:

click here to follow the link

Access rights:

The use of this material is allowed only with accordance of applicable rules of fair use or other exceptions provided by law, and any broader use requires the permission of the authorized entity

License:

Making materials available on the basis of the agreement with the owner of the property copyrights

Rights holder:

Copyright by Jerzy Korczak

Autor opisu:

TK