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Alternative title:

Consumers versus Entrepreneurs through the lens of a rate of the after-sales service

Subject and Keywords:

preliminary question   Court of Justice of the European Union   Advocate General   after-sales-service   directive 2011/83   customer   entrepreneur   basic rate   call   purpose   judgment   law   state


The article delves into preliminary questions to the Court of Justice of the European Union posed by the Landgericht in Stuttgart in the case Zentrale zur Bekämpfung unlauteren Wettbewerbs Frankfurt am Main e.V against Comtech GmbH. The author refers to a recent opinion of Maciej Szpunar, the Advocate General. The introductory part of the paper starts with the in-depth study of EU and Germany’s regulations due to their application in the case at issue. The crucial issue is to decide whether arranging higher fees by entrepreneurs - as far as off-premises or distance contracts are concerned — is proceeding in accordance with the Directive of the European Parliament and the Council 2011/83/UE. Then the author adumbrates the factual circumstances presented by the Advocate General, comments them and — by detailed analysis, indicates staples of the case. Afterwards the author contemplates widely understood legal implications. Finally, compensation claims are taken into consideration.

Place of publishing:



Wydawnictwo Uniwersytetu Wrocławskiego

Date issued:


Date copyrighted:



ISSN 1733-5779   ISSN 0239-6661




PAd 102060 II


eng   pol


Studenckie Prace Prawnicze, Administratywistyczne i Ekonomiczne, ISSN 1733-5779. Nr 20 (2016), s. 131-145

Is version of:

Czasopisma Naukowe w Sieci (CNS)

Rights holder:

Copyright by Wydawnictwo Uniwersytetu Wrocławskiego Sp. z o.o.

Autor opisu:

WR U/PAdbg